The first visit when you obtain primary care services during an office visit, online or in a retail health clinic is covered in full - not subject to deductible. For additional primary care office visits and retail health clinic visits, you pay a copay per visit - not subject to deductible. These copays will be lower if you choose a Tier 1 primary care provider (PCP) or retail health clinic Tier 1 provider. However, copays will accummulate to the deductible. Online office visits only are always covered in full. Services performed during the office visit are covered at deductible and coinsurance (for example labs, x-rays, etc.). You may also be able to access care with lower cost shares using our online virtual doctor visits and medical chat with a doctor. These can be accessed via our virtual application or website.
This is the amount you’re responsible for when receiving primary care services.
For example, this could be an appointment with your primary care provider for a routine checkup or screening.